"If a person believes he or she is capable of performing
a behavior and also believes that the behavior will lead
to desired outcomes, the person will be more likely to perform the behavior."
- Kate Lorig. (2001). Patient Education: A Practical Approach (3rd Edition)
Just because someone has the skills to perform a certain task, doesn't mean they are confident enough or willing to do so. At Cambium, our Engagement Guides build desire in patients, convincing them to adopt healthy behavior changes and helping them see the benefits of maintaining these changes over time.
Our Engagement Guides work with our Tool Kits to bring the patient-clinician relationship closer together, helping the clinician understand the needs and concerns of the patient while ensuring the patient connects with the clinician and materials on an educational level.
Our guides draw on a variety of psychological approaches to behavior change. They employ techniques used in motivational interviewing and use the "teach back" method to maximize retention.
The guides help the patient and clinician collaboratively develop an action plan for each behavior so that the patient can master the self-management skills necessary for behavior change.
Each guide begins with a learning needs assessment the clinician can use to identify what behaviors the patient wants and needs to change. Once the patient's behaviors have been identified, the clinician uses the guide to engage the patient in adopting the self-management skills outlined in the Tool Kits.
Optimal and Cost Effective
Some think "patient education" requires additional staff time. While in many cases this may be true, it isn't at Cambium. Our guides supplement existing protocols and care plans. Moreover, we make the patient-clinician relationship easier and more productive by creating an educated and engaged patient who requires less care and more autonomy.